WHAT IS PABX ?
The term PBX refers to a Private Branch Exchange. A PBX is sometimes called a telephone switch, business telephone system or phone switching device. The term PBX is synonymous with Electronic Private Automated Branch Exchange (EPABX) and Private Automated Branch Exchange (PABX). It is similar to a central office exchange but usually much smaller and privately owned. A central off exchange can accommodate 10,000 subscribers. PBX systems are typically designed to accommodate from 10 to 10,000 subscribers or extensions. A PBX is like a central office exchange for a single building of cluster of buildings. A PBX can handle many phone lines into or out of a particular location. Most advanced PBXs can facilitate both voice lines and data lines, route calls to other offices and to the public telephone network. With a PBX in place, each phone only needs an extension, not a phone number, and the PBX handles all calls made between individuals within the company.
More →
Baca selengkapnya... | 2 Komentar →
The PBX was first used by operators running company switchboards and, with the advent of the automatic system, two terms were coined to differentiate between the automatic and the manual systems:
• PABX: Private Automatic Branch Exchange
• PMBX: Private Manual Branch Exchange
Today PBX and PABX are synonymous, as the manual switchboards are no longer used.
The components of a PABX phone system
The following is a comprehensive list of components required for a PABX phone system installation:
• The PABX’s internal switching network,
• Microcontroller or microcomputer for arbitrary data processing, control and logic,
• Logic cards, switching and control cards, power cards and related devices that facilitate PABX operation,
• Stations or telephone sets, sometimes called lines,
• Outside Telephone company trunks that deliver signals to (and carry them from) the PABX,
• Console or switchboard allows the operator to control incoming calls,
• Uninterruptible Power Supply (UPS), consisting of sensors, power switches and batteries,
• Interconnecting wiring,
• Cabinets, closets, vaults and other housings. More →
Baca selengkapnya... | Tidak ada Komentar →
Small business owners have a unique challenge when it comes to time management.On the one hand, every new customer presents a new challenge, creating additional work without adding additional resources to fill the need. On the other hand, if you hire more employees you’ll have to shell out the bucks on payroll, benefits, taxes, and other expenses, and you may not have quite enough work to justify that expense. What can the small business owner do?
The answer lies in the latest technology. I’m talking about a specific kind of technology, not just arbitrary and vague, undefined techno-gadgetry. Specifically, a voice logger allows small business owners to handle customer service issues without creating reams of paperwork. You can record up to 10,000 hours of phone conversations, keep a backup record of every call, and reference them as necessary.
The alternative is to pay someone to file written notes of your telephone conversations. That may be the way business owners in the past solved the problem, but that solution in today’s global marketplace is too expensive and creates an uncompetitive environment for your business. More →
Baca selengkapnya... | Tidak ada Komentar →
