WHAT IS PABX ?
The term PBX refers to a Private Branch Exchange. A PBX is sometimes called a telephone switch, business telephone system or phone switching device. The term PBX is synonymous with Electronic Private Automated Branch Exchange (EPABX) and Private Automated Branch Exchange (PABX). It is similar to a central office exchange but usually much smaller and privately owned. A central off exchange can accommodate 10,000 subscribers. PBX systems are typically designed to accommodate from 10 to 10,000 subscribers or extensions. A PBX is like a central office exchange for a single building of cluster of buildings. A PBX can handle many phone lines into or out of a particular location. Most advanced PBXs can facilitate both voice lines and data lines, route calls to other offices and to the public telephone network. With a PBX in place, each phone only needs an extension, not a phone number, and the PBX handles all calls made between individuals within the company.
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What is a GSM Gateway?
A GSM Gateway is in simple terms a mobile phone appliance that when attached to a PABX phone system will enable you to make calls from your Phone System using a mobile network. By putting an Unlimited or Capped Call Plan SIM card into the GSM gateway and programming the PABX to direct outbound calls via the Gateway, $000s can be saved. Anyone who gets their landline phone bill will see that any calls made to a mobile number are the most expensive. Mobile numbers have high call rates and it is easy to run up a big telephone bill if you make them regularly. If you want to make calls to a mobile phone number it is often the mobile carriers that offer the better deals, not the fixed wire carriers.
Here’s an example how GSM Gateway can cut your phone bill.
Metro Hotel A has a total of 50 rooms to let, at present they have a company plan on their landlines with one of the country’s leading Telco’s. They had 6 dedicated voice lines and they did at that time spend around $1000 a month on phone calls to landlines and mobiles within Australia. More →
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PC Base Voice Logger
Small business owners have a unique challenge when it comes to time management.On the one hand, every new customer presents a new challenge, creating additional work without adding additional resources to fill the need. On the other hand, if you hire more employees you’ll have to shell out the bucks on payroll, benefits, taxes, and other expenses, and you may not have quite enough work to justify that expense. What can the small business owner do?
The answer lies in the latest technology. I’m talking about a specific kind of technology, not just arbitrary and vague, undefined techno-gadgetry. Specifically, a voice logger allows small business owners to handle customer service issues without creating reams of paperwork. You can record up to 10,000 hours of phone conversations, keep a backup record of every call, and reference them as necessary.
The alternative is to pay someone to file written notes of your telephone conversations. That may be the way business owners in the past solved the problem, but that solution in today’s global marketplace is too expensive and creates an uncompetitive environment for your business. More →
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